Woman sues MTN after father is arrested twice over recycled phone number

A Nigerian woman has reportedly sued telecommunications company MTN after her father was arrested twice over a phone number he received.
What happened
According to reports on Thursday, 5 November 2026, MTN reassigned a recycled phone number to her father. Unknown to him, the number had allegedly been used by a previous owner for criminal activity. As a result, he was reportedly arrested on two separate occasions over matters he had no knowledge of. His daughter has now taken legal action, holding MTN responsible for the distress the family suffered. MTN has not publicly commented on the case.
Why it matters
Telecom operators in Nigeria, as in many countries, recycle numbers that have been inactive for a long period and reassign them to new customers. The case has raised questions about whether operators should check that numbers are not linked to criminal investigations before giving them out, and about how security agencies verify that the current holder of a number is the person they are looking for.
Background
Nigeria requires all SIM cards to be linked to the National Identification Number, a policy meant to make it easier to trace criminals. However, problems with outdated records and recycled numbers have led to complaints from people who receive calls, messages or even police visits meant for previous owners.
How people reacted
Many social media users shared similar experiences with recycled numbers and said they hoped the case would force telecom companies to change their practices.
- Her father was reportedly arrested twice.
- The number had allegedly been used for crimes by a previous owner.
- MTN has not commented.

